Welcome to the Shoppers Drug Mart Customer Satisfaction survey (www.SurveySDM.com). Share your honest opinions about your recent visit to the store at SurveySDM.com; your feedback is vital for the company.
Complete the Shoppers Drug Mart customer satisfaction survey sweepstakes 2025 now and enter the sweepstakes. By giving feedback, the customer can win a chance to enter a $1000 CDN Shoppers Drug Mart/Pharmaprix gift card or one million (1,000,000) PC Optimum points.
Sponsor: This Contest is sponsored by Shoppers Drug Mart Inc.
Sweepstakes Period: January 1, 2025, at 12:00:01 AM (ET) – December 31, 2025, at 11:59 PM (ET).
Shoppers Drug Mart Survey At SurveySDM.com
If you frequently shop at Shoppers Drug Mart, visit the surveysdm.com portal, share your valuable opinions and experiences, and enter the sweepstakes to win a $1000 CDN Shoppers Drug Mart/Pharmaprix gift card or 1M PC Optimum Points.
This online survey won’t take more than 10 minutes to complete. In this customer survey, the company asks several questions about your previous store visit. The company selects two per monthly draw period, and two lucky winners will get a $1000 CDN Shoppers Drug Mart/Pharmaprix gift card.
Important: Pharmaprix is a pharmacy chain in Quebec City, canada, that’s part of the Shoppers Drug Mart Corporation. So, all the customers of Pharmaprix can participate in the survey at surveysdm.com or surveysdm.ca.
What Are The Shoppers Drug Survey Contest Dates?
All Shoppers Drug customers are welcome to participate in this survey contest, which is usually available online at www.surveysdm.com. A purchase receipt or token is compulsory.
All customers who would like to participate in the Shoppers Drug Feedback survey must look at the contest dates. The SurveySdm survey contest starts on January 1, 2025, at 12:00:01 AM (ET) and ends on December 31, 2025, at 11:59:59 PM (ET).
What Are Shoppers Drug Survey Rewards?
Surveysdm.com is an excellent opportunity for all Shoppers Drug Mart customers to share their opinions and suggestions with the company and win amazing rewards.
- The winner will be announced monthly and will receive a gift card and optimum points as a prize.
- The survey prize for a customer will be based on the lucky draw. Every lucky customer will get a $1000 CDN Shoppers Drug Mart/Pharmaprix gift card or one million (1,000,000) PC Optimum points.
Note: One million (1,000,000) PC Optimum points will be equivalent to $1,000 CDN.
What Do You Need To take the Shopper Drug Mart Customer Voice Survey?
Every customer needs a 15-digit Certificate Number, which will be present on your purchase receipt or token. A receipt with a 15-digit Certificate Number is a must for successful entry into the surveysdm DM sweepstakes.
Necessary: You will need a store purchase receipt issued within the last week (last 7 days).
Certificate Number: Input your fifteen-digit certificate number.
You can find the necessary details at the bottom of your survey invitation receipt.
What If I Don’t Have A Receipt? How To Enter The Survey Contest?
Sometimes, you might forget the receipt, lose it, or have it older than seven days from the purchase date. In all such conditions, you can take the survey by entering the 15-digit certificate number.
Don’t worry; there is another way to enter the Shoppers Drug Mart customer experience survey. Just provide details such as Province/Territory, city, address, & location.
SurveySDM.com Details For Customers
| Official Survey URL: | SurveySDM.Com |
|---|---|
| Sponsor: | Shoppers Drug Mart Inc. |
| Promotion Area: | Canada |
| Age Limit To Start The Survey: | 18 and above |
| Survey Rewards: | $1000 CDN Gift Card or 1M PC Optimum Points |
| Mode Of Winner Selection: | Random drawing |
| Sweepstakes Period: | January 01, 2025 – March 31, 2025 |
| Different ways to enter: | Online survey & Phone entry |
| Purchase Necessary: | Yes |
Eligibility Criteria For Shoppers Drug Mart Survey Sweepstakes
- A customer must be a legal resident of canada to begin the survey.
- The age for the survey entry must be at least 18 years old.
- All individuals associated with the Shoppers Drug Mart store and its administrators or sponsors are not supposed to visit surveysdm.com.
- The winner’s prize can’t be transferred.
- Online survey entry and phone entry are the only entry methods for participating in the Shoppers Drug Mart survey.
- Participate in the www.surveysdm.com survey sweepstakes within the prescribed time, i.e., 11:59 PM ET.
- The survey entry limit is one per household.
- The winners are selected based on the entries received in a month.
- A purchase is compulsory to participate in the Shoppers Drug Mart survey.
How To Take the Shoppers Drug Mart Survey At SurveySDM.com?
All the participants can choose any one of the two methods to enter.
- Online Entry Method.
- By Phone.
Online Survey At SurveySDM.com Official Site
Time needed: 10 minutes
Shoppers Drug Mart customer satisfaction survey sweepstakes official survey portal at surveysdm.com.
- Visit SurveySDM.com:
Every survey participant has to visit the official survey portal at surveysdm.com.
- Enter Certificate Number:
To continue the Shoppers Drug Mart survey, enter the 15-digit certificate number.
- Provide Feedback:
Share all your honest feedback and experiences while shopping at the Shoppers Drug Mart store. The survey questions will be based on the store environment, pricing, service, employees, product quality, and availability.
- Provide Contact Details:
Share all details, such as your first name, email address, state of primary residence, and phone number. These details will help the company contact you if you are one of the potential winners.
- Know The Survey Winner:
For the potential winner of a $1000 CDN gift card or 1M PC Optimum points, visit the official URL.
By Phone Entry Method
This is the alternative method for the online survey; entry by phone also requires a purchase receipt.
To enter by phone, call 1-800-701-9163 and & complete the Shoppers Drug Mart customer survey by the Interactive Voice Response (“IVR”).
Note: Both the online survey and the Interactive Voice Response entry methods must be completed within seven (7) days of purchase receipt. After which, you won’t be able to enter the surveysdm survey.
Www.SurveySDM.Com Sweepstakes Entry Periods
The sweepstakes of the surveysdm.com survey has 12 entry periods. Two potential winners are selected for every entry period, for a total of 24 potential winners for 12 entry periods.
| Monthly Draw Period | Sweepstakes Open From | Sweepstakes Close At | Anticipated Drawing Date |
|---|---|---|---|
| 1 | January 1, 2025, 12:00:01 AM (ET) | January 31, 2025, 11:59:59 PM (ET) | February 10, 2025, 10:00 AM (ET) |
| 2 | February 1, 2025, 12:00:01 AM (ET) | January 31, 2025, 11:59:59 PM (ET) | March 10, 2025, 10:00 AM (ET) |
| 3 | March 1, 2025, 12:00:01 AM (ET) | February 28, 2025, 11:59:59 PM (ET) | April 8, 2025, 10:00 AM (ET) |
| 4 | April 1, 2025, 12:00:01 AM (ET) | March 31, 2025, 11:59:59 PM (ET) | May 8, 2025, 10:00 AM (ET) |
| 5 | May 1, 2025, 12:00:01 AM (ET) | April 30, 2025, 11:59:59 PM (ET) | June 9, 2025, 10:00 AM (ET) |
| 6 | June 1, 2025, 12:00:01 AM (ET) | May 31, 2025, 11:59:59 PM (ET) | July 8, 2025, 10:00 AM (ET) |
| 7 | July 1, 2025, 12:00:01 AM (ET) | June 30, 2025, 11:59:59 PM (ET) | August 8, 2025, 10:00 AM (ET) |
| 8 | August 1, 2025, 12:00:01 AM (ET) | July 31, 2025, 11:59:59 PM (ET) | September 8, 2025, 10:00 AM (ET) |
| 9 | August 31, 2025, 11:59:59 PM (ET) | September 1, 2025, 12:00:01 AM (ET) | October 8, 2025, 10:00 AM (ET) |
| 10 | October 1, 2025, 12:00:01 AM (ET) | September 30, 2025, 11:59:59 PM (ET) | November 10, 2025, 10:00 AM (ET) |
| 11 | November 1, 2025, 12:00:01 AM (ET) | October 31, 2025, 11:59:59 PM (ET) | December 8, 2025, 10:00 AM (ET) |
| 12 | December 1, 2025, 12:00:01 AM (ET) | November 30, 2025, 11:59:59 PM (ET) | January 8, 2026, 10:00 AM (ET) |
How Sweepstakes Winners Are Selected?
- The contest administrator conducts a random drawing to select two potential winners. The surveysdm.com survey sweepstakes draw is held every month at 10:00 AM (ET).
- A lucky draw will be conducted at the contest administrator’s office located in Toronto, Ontario.
- The lucky winner will be awarded the respective prizes, whereas the non-winning eligible entries from a monthly draw period will not be carried over to the subsequent monthly draws.
- The sponsor of the sweepstakes will attempt to contact the potential winner at least two (2) times within seven working days of the potential winner’s announcement.
- Suppose any of the winners don’t respond to the sponsor or the administrator within the prescribed time. In that case, the sponsor has the right to cancel the prize and award it to the subsequent or an alternate potential winner accordingly.
Note: If a sweepstakes prize is not claimed by January 31, 2026, it will not be awarded and will be considered cancelled.
Final Thoughts
Shoppers Drug Mart’s customer satisfaction survey at surveysdm.com is mainly for Canadian customers.
Participate in the survey, share your responses, and enter the sweepstakes now for a chance to win a $1000 CDN Shoppers Drug Mart gift card and one million PC Optimum points.
I hope you liked the survey rules, participation steps, reward prizes, and a lot more. For more updates regarding the Shoppers Drug Mart customer survey sweepstakes, visit www-surveysdm.com.
I would like to thank JOANNE at Shoppers Drug Mart (Cosmetics/fragrances) in Lindsay, Ont.
Joanne is invaluable and greets customers in a welcoming manner. She is very knowledgeable and a definite asset to Shoppers Drug Mart!
Certificate # 10626806-1707354
Thank you!!
I am so impressed with Victoria at the Dundas, Ontario, location. She was so helpful and polite, and she was indeed an excellent employee. Shopper’s is very lucky to have her!! Thanks, Victoria!!!
I went to the Shoppers on Davie St, Vancouver, B.C., twice in three days to pick up my prescriptions. Behind the counter, both times, was “Amir,” who was outstanding in all ways. It was a pleasure. Thanks again, Amir.
Absolutely terrible service at shoppers today. I visit the store ( 2748 East Hasting St) to purchase milk; while in that section, I notice President Choice Free Run eggs (large)on sale for $4.99/12. I picked up a cartoon, and while cashing out at the self-checkout, the price came out at $7.69. I asked the staff present at the time to adjust the price because it was wrong. She went to the section where the eggs were and realised that the sticker should have come down. The price was only good for the 28th. I asked her to adjust the price since it was still advertised at $4.99. she refused and said shoppers’ policy has changed, and even though she could do it, she would not. What happens with a customer is right
Certificate # 20229136-9814528
Melita in the cosmetic department in Georgetown South is always so helpful and nice.
Jaida is A VERY HARD WORKER, AND SHE HELPS YOU WITH ANYTHING YOU NEED TO FIND. SHES is friendly and respectful towards her customers.
Shoppers Drug Mart in Selkirk, Manitoba, is the WORST for refunds when you don’t have a receipt. I bought some cologne and used it once; a few weeks later, I went to use it again, but the bottle wouldn’t spray. I went back to the store, and the cosmetic girl, says I’m sorry, no receipt. I can’t help you. I requested to talk to someone else, and an older lady came. I explained that it’s been about 3 weeks since I checked my Optimium card, and she said we could only go back about 10 days. I requested that a manager call me back, but of course, it’s been a week, and no phone call has been returned. This is not my first time using BAD BAD service, but it is my first time sending in a complaint. Walmart or London Drugs will be my next try, and I will start filling my prescriptions there.
I live in Elliot Lake, and I see people getting upset at pricing their purchases–the fact cashiers only take cash is not good; I am but one person, but I will say if I can’t debit at the cash register with a human, I will take the business to one of other 3-4 drug stores. It is too bad you wanna operate like this; shoppers were a preferred choice, but by the end of summer, I may do like others and boycott as I get upset as soon as others get upset at self-check-outs.
I went to Shoppers on Hespeler Rd in Cambridge, ON, today. It was a very nice store, and I found my items quickly. It was a nice experience.
As I am unable to survey as my receipt was beyond the period allotted, I am providing comments. Over the years, I have received excellent service from 2 employees in the Shoppers Cosmetic Dept. at Grandview Mall in Thunder Bay. Their names are Dawn and Desiree. Both ladies have helped me many times and introduced me to different helpful products. They are friendly, attentive and knowledgeable about existing and new products. It’s always a pleasure to deal with either of them. So, hats off to Dawn and Desiree!
I visited SDM Fredericton on March 29th. I noticed the customer survey option on my register receipt #00316219-7872918 as I was posting it in my bank registry today. When I visited the survey site to enter my comments and enter the monthly prize option, I was disappointed to read the comments “more than 7 days”, disallowing me to enter. As there was no notification on my register slip advising me of the time limit, I was disappointed. Not having an SDM store in my home town of Nackawic, I’ll likely get to enter very often as I may only get to Fredericton once a month. Please update your SDM register tapes to notify customers about the time limit for getting in on monthly prize drawings. Thanks.
Had one of the worst experiences ever at a shopper. I was at the 22nd St. Location in Saskatoon. I went to the till and had a thing of candy in hand. I had the intention of buying a lotto. The cashier asked for cash or a card; I said card. He then immediately left the till with my candy in hand and helped someone at the self-checkout. He then said, come over here. I said, excuse me, I want lotto as well. He then did a huge sigh and sluggishly walked over. I asked him why he did that. He said when you said card, we need to help you over here, and I said, you never asked if I needed anything else; you just assumed I this one thing, and that’s it. He then got aggravated and started to argue, saying that’s what he was supposed to do. He then asked what lotto I wanted, and I said none. I only want this one item here now, and that’s it. He then said that this till was only cash and we needed to do a card over at the self-checkout.
But I’ll do it this one time here. I then said, “This is customer service, not customer arguments. Why are you trying to start something?” He said you are not supposed to do this, and I said you are continuing to be disrespectful, and this is why I didn’t get the lotto.
I then was able to pay and get my receipt, and he continued to argue. He walked away and continued to argue. I said I had everything I needed with this receipt, but I noticed at the top, where the cashier’s name is supposed to be, it said, “Person shopper.” Not his name, Numan. That is very, very not correct.
There was a merchandiser lady nearby who heard everything, and Numan went over there and tried to defend himself to her while still being loud enough for me to hear. She said nothing, and he was just going off. I continued, “This is customer service, not customer arguments.” I then asked what his name was. He refused, threw his arm up in the air, and walked away. I asked the merchandiser to bring me the supervisor.
As I waited, Numan pretended to face shelves and would walk out every few moments to see if the supervisor, Jamie, had appeared. When Jamie arrived, I explained the situation and how I went to the till; he didn’t ask for anything but cash or a card, so he went over there and asked me to come over here. I explained how, 90% of the time, if someone lines up at the till here, it’s for lotto, and how Numan was disrespectful and continued to argue. I explained how this is supposed to be customer service, not customer arguments.
By this time, Numan had made his way back to the till, where I was having this conversation with the supervisor; I had Jamie write down the name of the cashier on my receipt. Numan did not stop, and he started to interject his opinion. He would not let me finish my conversation with Jamie. He then said this is what the manager wants. I asked Jamie if this was what the manager wanted, and Jamie just said yes, letting Newman intervene in our conversation. I had to say it over 5 times: this is customer service, not arguments, yet Numan still fought and started to argue with my partner and I. Jamie stood there like a bus had just hit him, letting this all unfold in front of him.
I finally had to put my foot down and asked Jamie if we had somewhere private to speak, and he said he was; he quickly took us to the back, and I asked for the manager’s name, Janet. I asked why he would continue to do that, and Jamie reassured me that it was completely out of line for him. I told him how, in my experience, that is absolutely out of line. He said he would message his manager right away and let her know about the situation. Just as we finished that, Numan Came into the back, trying to defend himself and continuing to try and argue. We walked away as he yelled his apologies.
Jamie was unable to handle the cashier or the situation. His coming back at the very end shows the staff’s lack of discipline.
I understand it’s a difficult location, but it is not hard to provide good customer service. Employees don’t live at the store; they need to show up refreshed and able for their shift.
I expect a follow-up from Janet alongside the store manager, AJG Enterprises, and Loblaws.
00742206-1950288.
We were behind a senior couple at the Shoppers Drug Mart at 11800 Cambie Road, Rmd, BC, on 09 Apr 2025, around noon. The senior male customer asked the check-out (name-tag Melinda) lady if she was open, and in a shrill don’t-bother-me-tone, she said, “She is busy” when she was actually talking gossip with another employee. The second check-out (name-tag Nancee) lady offered to help the couple pay for the 3-can sale of coconut juice. The couple also wanted to play the 6/49 lottery, but the Nancee lady did not know how to operate the terminal and wanted the help of Melinda, still yakking with the other slacker employee. A sad sack trio of SDM employees, if there was one. The couple left without buying the lottery ticket, which should also interest the BCLC. Thank you.